The Salesman

I first met Jim McCullough in 1984. He was imposing, well over six feet tall, and had a deep sonorous voice that rumbled out of his Irish physique with a somber vibration that belied his wonderful sense of humor. Raised in Philadelphia, his family lived across the street from the Catholic Church where his mother cared for the priests. His sister became a nun and Jim even thought of joining a seminary. Alas, his love of ladies and the good life seduced him away from heavenly pursuits. Influenced by his upbringing, Jim McCullough was a twentieth-century man with nineteenth-century sensibilities.

In 1984 I was sent to Los Angeles to work the market for Gundlach Bundschu. Our sales in Southern California were abysmal, and I had been dispatched to find out why. McCullough, I discovered, had left the radio business in 1976 to become the first wine salesman to brave the Rocky Mountains. In those days Aspen, Vail, Telluride, and Steamboat were barely known for their skiing, and certainly no one there knew anything about fine wine. Jim McCullough taught them. He set up tastings, organized staff trainings and regaled them with eloquent histories of famous chateaus. At a time when French First Growths sold for $15 a bottle, his bosses were stunned when this strange, tall Irishman broke one million dollars in annual sales and then continued to do it year after year.

Inevitably McCullough had a falling out with his employers and secured a job as Western Regional Sales Manager for the Spanish wine company Torres. Almost single-handedly he increased their sales to one hundred thousand cases. So stunning were their sales that by 1984 the illustrious Chateau and Estates Wines Company had taken over the brand and McCullough with it. It was not a good match. McCullough was a bit too unpredictable for the staid Chateau and Estates management, so they stuck him in Los Angeles to focus on their one California winery (Gundlach Bundschu) and Torres but refused to let him represent his beloved Bordeaux wines.

After a particularly horrific day of riding around with a typical Los Angeles wine salesman, being insulted by various wine buyers and dealing with interminable traffic jams as we travelled from one account to the next, I could take no more. I called for an end to the day and insisted the wine salesman drop us back at our car. We were in Manhattan Beach. I took McCullough to a liquor store where we bought a bottle of Mt. Veeder Cabernet. I grabbed two plastic cups, and we made our way down to the beach. With the pounding surf in front of us, I opened that bottle of wine and poured it into the cups. We toasted each other and took a sip. That bottle of wine was deader than the Dead Sea.

I insisted McCullough stay at the beach while I went back to the store to exchange the bottle. When I realized the store had no air-conditioning, I figured there might be more problem bottles, so I traded our dead bottle for a bottle of Hornitos tequila and two limes. Armed with fresh cups I returned to the beach where we looked at the gorgeous sunset and drank most of that bottle of tequila. I talked to him about selling wine, distribution, and marketing. His answers showed insight, knowledge, and creativity. I returned to Sonoma and told Jim Bundschu that if he had any sense, he would hire Jim McCullough to be our sales manager.

It came to pass. Jim McCullough was hired as sales manager for Gundlach Bundschu Winery. The year was 1985 and our venerable winery was making some very dynamic wines, but sales were dragging. McCullough took some time to get the lay of the land. He spent time with Jim Bundschu and lots of time with me. He determined that the biggest single problem with the wine was its name: no one could pronounce it. He proposed we break it down to four simple, one-syllable words: Gun-lock-bun-shoe. He had even sketched pictures of a gun, a padlock, a bread bun, and a shoe.

Realizing that there was no advertising budget, McCullough suggested creating a poster that would teach people to pronounce the name. The poster was made at minimal cost. McCullough hit the road and sales started to pick up. Upon his return, McCullough regaled us with details of his trip. Once people learned to say Gundlach Bundschu, they insisted on buying it and teaching others how to say it. He dotted his narrative with historical details and personality assessments as incisive as a Rorschach test. And he was funny, hilariously funny, fall-out-of-your-chair funny.

From that point on and for the next 15 years, Jim McCullough sold every bottle of Gundlach Bundschu wine ever produced. Together, we created dozens of posters that have become eminent artifacts of wine history. He helped create “Fortune Corks” which printed a great quote on every cork. One of the quotes was from McCullough’s grandmother. She often said of her grandson, “Ye were cut out to be a gentleman, but the devil ran away with the pattern.” When the Bundschu clan hijacked the Napa Wine Train, it was McCullough who insisted we wear black velvet capes and masks.

As time went on, and the winery’s sales skyrocketed, McCullough and I convinced Bundschu that we needed to acknowledge and thank the friends we had made on the road. We created the Sonoma Valley Wine Patrol and highlighted each year with a four-day party that took 80 invited celebrants into a region in ways no tourist could duplicate. McCullough sought out historic buildings in downtown areas and would somehow arrange for elaborate wine dinners to be held in their lobbies. He could find fiddle champions in Missouri and entice them to perform. He would lead tours of mansions, farmer’s markets, and tiny neighborhood parks known only to locals… and Jim McCullough. The wine patrollers would eat nothing but great food, but they could find themselves at a dive full of personality just as easily as an elegant restaurant.

McCullough certainly was successful. Without him, there might not be a Gundlach Bundschu Winery, and we certainly would not have gained the reputation as the legendary “Joy Boys” accorded us by history. McCullough was a complicated man. Salesmen would cringe when he came to town. They knew they would sell a lot of wine, but they also knew a couple of accounts would throw them out based on some of McCullough’s insensitive comments. He was one of the greatest speakers on wine I have ever heard, but he could kill a happy crowd in an instant with a morose comment.

McCullough was gone from Gundlach Bundschu by 2000. He worked in New Mexico, then Oregon before returning to Sonoma. He worked in tasting rooms where he sold tons of wine but eventually was let go for various slights. A twentieth-century man with nineteenth-century sensibilities doesn’t do well in the twenty-first century wine business. Eventually, he returned to his native Philadelphia, ostensibly to live out the rest of his life in the bosom of his large family. His health was not good, and he spent the last few years of his life receiving dialysis treatments three times a week and enduring repeated hospital visits. He passed in 2019.

With Jim McCullough you got the good, the bad and the ugly. He was one of the seminal characters in California wine history, but he is largely unknown and forgotten. I loved him like a brother. Before he died, had you turned up in Philadelphia, he would have found you the best cheesesteak, the finest cheap seat at the Philharmonic, and given you an historical perspective as clear as the liberty bell. Of course, he’d probably have pissed somebody off as well.

Forgotten History

Tales from the Reawakened Wine Patrol

by Lance Cutler

Sometimes life is all about timing. Being in the right place at the right time makes all the difference. I didn’t plan on being there. I just knew I had to get out of Los Angeles. I had to escape with my family to some other place. I yearned for a more rural existence, one far removed from the despair of inner-city Los Angeles and the hassles with police and the intense, passionate pleadings of political true believers.

So, in 1977 I found myself in Sonoma, California, a small rural community steeped in history and populated primarily by elderly retirees. The center of town circled around a lovely park with mature trees and a duck pond. The northern-most mission of the Spanish conquest anchored one corner, the hardware store another. In the middle of First Street East, locals would shop at the market taking time to sit at the lunch counter for a cup of coffee and gossip.

A poor farming town in a gorgeous setting, Sonoma survived by growing apples, pears, prunes, and some wine grapes. Restaurants were family style and inexpensive. If the food was not exciting, at least it was plentiful. The bars did big business, mostly on-the-rocks drinks, martinis and Manhattans.

I landed a job as director of a small, private elementary school. The pay was $600 per month, nine months a year, with free tuition for my daughter. We lived in an 864-square foot house on two acres of land, which we shared with our landlords, the Boninos. Our rent was $165 per month; $150 if we kept the leaves raked.

In the summer of 1978, with no salary coming in from the school, I signed on for a job in the Gundlach Bundschu tasting room. A small family winery dating back to 1858, Gundlach Bundschu had been revived by Jim Bundschu and his two brothers-in-law. I worked the tasting room Saturday and Sunday from 12 to 4. Often, no one would show up for hours at a time. I earned $3.00 per hour. The Merlot and Zinfandel sold for $5.00 per bottle; the Cabernet Sauvignon was $5.50.

I returned to the school in September, working from 9 to 3 and then working at the winery from 3:30 until midnight to help with harvest. In February of 1979, the Bundschus asked me to work full-time at the winery. They offered $3.50 per hour. I accepted the offer.

I worked at Gundlach Bundschu for 18 years. I became winemaker, then general manager and won the Winemaker of the Year Award in 1983. Along with Jim Bundschu and Jim McCullough, I helped turn Gundlach Bundschu Winery into one of the most respected and revered wineries in all of California.  We made wonderful wines which sold at very fair prices.

We honored the Hispanic contribution to winemaking and grape growing. We started the first humorous marketing program in the fine wine business. We invented the Sonoma Valley Wine Patrol. We hijacked the Napa Wine Train, kidnapped Richard Branson, and trained many of the best winemakers of California. We rode the tidal wave of the fine wine boom as it grew from a simple, local business to become one of California’s most important industries, accounting for more than $84.5 billion in annual economic output.

The three of us, working together, created a magical kingdom that welcomed anyone willing to work hard and laugh at themselves. Hundreds and eventually thousands of people discovered this special place and signed on to be a part of it. There was no other winery like it. There likely will never be another.

This is the story of how that magical place started, developed, and eventually withered away. It is a story filled with creativity, a brutal work schedule and laughter, lots of laughter. It is also a story of death and murder. In the end, this is the story of the California wine business.

For those of us in the wine business in those days, life was hard, but it was fun, and no place was more fun than Gundlach Bundschu. It was a magical place spreading joy and wonder everywhere.

Is it all true? I can’t say for sure. Memory twists the truth, and what’s true for one person is not always true for another, but I was there. These are things that I did. This is how I remember it.

People say you must record the history. You must pass on the truth. We cannot leave the story to private equity firms, billionaire serial buyers and large wine conglomerates like E.J. Gallo and Constellation.

I was in the right place at the right time, and this is my story, so I’m going to try to tell it.

It Could Work

by Jake Lorenzo

Last week Jake Lorenzo went to Napa to pick up some glass for my upcoming bottling of Guerrilla Vino. Coming home, it was 2:00 PM, with the lunch rush winding down, so I stopped into a restaurant to say hello to a longtime Chef/owner friend and maybe have one of his legendary meatball appetizers. Chef sat at a table sampling some wine with a salesman and the director of his wine program. Seeing me, he leapt from his chair, gave me a hug and insisted I join them. The salesman poured a Cabernet Sauvignon from Alexander Valley that was lush, complex, full of flavor, and carried by great acidity with a soft tannic finish. We all nodded our heads, “Delicious.”

The salesman said, “And the winery is blowing this out for just $10 a bottle, trying to land by-the-glass placements.”   Chef talked to his young wine director, Bobby, asking what they would charge as a by-the-glass price. With a straight face Bobby replied, “I think it would do well at $22 a glass.”

Jake Lorenzo went off like a plugged fermentation lock exploding from a barrel. I hurtled across the table, knocked Bobby backward in his chair and had my hands squeezing his throat as his face turned red. Fortunately, Chef and two waiters pulled me off him before I had caused any serious damage. Bobby gasped to catch his breath, terror in his eyes as he looked at me.

I admit; it was not this detective’s proudest moment, but for more than 30 years I have been railing against restaurants that used outrageous wine and beverage markups as their primary profit centers. Depending on the size of their glass pour, Bobby was proposing marking up this bottle of wine 10 to 12 times cost. This detective bled for the winery, forced to sell their wine at a major loss, probably in need of some cash flow and to move some products off their inventory. Instead of passing along the savings to their clientele, thus encouraging more consumption (after all a depletion is a depletion) Bobby was gouging the winery and his customers assuming $22 a glass for wonderful Cabernet Sauvignon would seem like a deal.

Jake Lorenzo has always had a hard time with restaurant wine markups. The old standard wine list markup of three times cost caused my blood pressure to rise. When they decided the price of a single glass of wine should equal the cost of the bottle, my fists would clench involuntarily. As I watched glass pours shrink for six ounces to five ounces and now sometimes just four ounces, I needed Jakelyn’s mother or Chuy or some other trusted friend to remind me to breathe slowly until my heartbeat returned to normal.

Surely, I thought people weren’t going to put up with these ridiculous mark ups. Years ago, when restaurant wines started at $30 per bottle, I assumed there would be some backlash. No? When the bottom of the list started at $40 customers would make it known that the price is too high. Still, no? Well, who the hell was going to drink wine with their pizza when the cheapest bottle went for $50? I had counted on the dining public coming to its senses and demanding that restaurants lower their markups or at least provide reasonable alternatives for those of us who love a good meal accompanied by a thrilling bottle. It didn’t happen, and restaurants assumed they could continue to raise prices at will.  At some point a private eye needs to give up. When wine lists climbed to a $60 per bottle starting point, this detective stopped going to restaurants.

Since I rarely go to restaurants now, I didn’t notice that people had finally hit the wall on wine pricing. Several recent surveys show a 15 to 30 percent drop in restaurant wine sales. That’s not all, tourists no longer flock to wineries to taste their wares, wine club members are fleeing like beachgoers in the face of a tsunami. Wineries are laying off staff, closing production facilities, and ripping out vineyards. Local wine is just too damn expensive for many of us, but wine gives us pleasure and is part of our daily ritual, so we scour store shelves for reasonably priced wonders from other parts of the world. Instead of going to a restaurant, we cook a nice meal at home with friends, share a couple bottles of wine and save a fortune.

Let’s get something straight, right off the bat. Jake Lorenzo, private eye, loves a delicious meal cooked by a talented chef, especially when accompanied by a couple bottles of fine wine. Jakelyn’s mom and I aren’t fashion plates, we don’t gamble, nor do we use drugs, so our discretionary spending is focused on travel, food, and wine. A three hour lunch is one of the glories of life, and for decades we have been dedicated to discovering the right chefs, sampling their inventive cuisine, and enjoying those meals while sipping tasty wines.

After a delicious meal, it is customary for us to invite chefs to our table to share a glass of wine. If they are congenial and show a sense of humor, we invite them over to the house, offering to cook for them. Usually, by the time we give them a second invitation, they have checked around with other chefs who have visited us and are willing to come over. For years, chefs have joined us at table, scoured my wine cellar, and wandered through Jakelyn’s mother’s garden

Sadly, it seems this time has passed. Jakelyn’s mother and I rarely go out to restaurants to eat. When a simple meal for the two of us with a single bottle of wine adds up to $200 to $300, we cannot justify the devastating hit on our monthly budget that a couple meals out will inflict. We still want to go to your restaurant, eat your food and support your business, but you need to work with us to get us to come back.

I propose restaurants start locally. Forget about trying to attract the rich and famous and work on getting your neighbors to walk through the door. Have at least one night a week where you waive corkage. This would allow us to sample your food and drink decent wine but still have enough money to pay the electric bill. Try one night a week where all the wines on your list are half price. Believe it or not, wine lovers appreciate good wine with delicious food. Give them the opportunity to try wines a bit beyond their reach. You’ll still make plenty of profit, and you’ll have customers returning regularly. Actively search out inexpensive wines that you love and add them to your list at reasonable markups so your customers can enjoy them as well. When you get deals on wine from desperate wineries, share some of the savings. If your cost is $10 per bottle, charge $30 on the list and $8 per glass. You’ll still make three times cost, but you’ll make your customers happy.

As much as you want to push strange tasting natural wine, or rare, exotic varietals, drop a few from your list to honor local, historic pioneers still pursuing the dream. Were it not for their struggles and success you probably wouldn’t even be here, and after corporate entities had their way with the California wine business, there aren’t many family wineries left.  Every Napa restaurant should be selling Storybook Mountain Zinfandel, Lang and Reed Cab Franc and something from Frog’s Leap. Shouldn’t any Sonoma County restaurant have Pellegrini-Olivet Lane on its list or maybe Rochioli? Doesn’t Tobin James belong on every list in Paso Robles along with a Dusi Zinfandel? Adam Tolmach has been making great wine from the very beginning. His wines deserve a place on any restaurant wine list from Los Angeles to Santa Barbara. Learn your history. Honor the pioneers. They are not getting any younger.

Happy hour is your friend. A few selected dishes along with some interesting wine and beer selections will encourage people to try your food. Bring back winemaker dinners that are bargain priced instead of $150 and up. Wineries are desperate to deplete mounting inventory. They’ll give you a deal to feature their wine with your food.

It could work. What have we got to lose? Times are tough. We’ve got to try something. Restaurants and wineries should be partners in providing a great experience for people who love food and wine. We should work together for a common goal.

It could work.